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Posts by category

• Category: Blog
  • How We Live our Mission: Part 2
  • How We Live Our Mission: Part 1
  • 5 Steps for Virtual Training Success
  • 5 Things Health Plans Need to Know from Their Print and Fulfillment Vendor
  • 7 Key Criteria for Evaluating a Work-at-Home Solution
  • Virtual Agent Capabilities
  • Seven Effective Practices For Preventing Customer Rage
• Category: Press Release
  • Qualfon Recognized as a Major Contender in the 2021 Everest Group PEAK Matrix Assessment
  • Qualfon’s Cebu location celebrates 15 years of service
  • Qualfon engagement survey reveals a continuous increase in employee satisfaction scores
  • Dialog Direct enrolls in DTE Energy’s MIGreenPower Program
  • Qualfon receives leader recognition in IAOP’s Top 100 Outsourcing list
  • Qualfon Announces Strategic Acquisition of MAR Graphics
  • Qualfon Partners with the Guyana Ministry of Health for COVID-19 Hotline
  • Qualfon Recognized as a Major Contender in the Everest Group PEAK Matrix Assessment
  • Qualfon Recognized as a Leader in the IAOP Top 100 Outsourcing List
  • Qualfon Guyana Gains Momentum – Positioned for Future Growth and Success
  • Qualfon Provides Job Opportunities in Cebu Amidst COVID-19 Crisis
  • Dialog Direct, a Qualfon Company, Opens Fulfillment Operations in North Las Vegas to Support West Coast Clients
  • Qualfon Celebrates 25 Years of Service by Recognizing Leadership, Innovation and the Mission of Becoming the Best and Making Each Person’s Life Better
  • Qualfon Recognized in the Everest Group PEAK Matrix Assessment
  • Qualfon Selected as a Finalist for CCW BPO of the Year
  • Qualfon Named BPO Innovator of the Year
  • Qualfon Named BPO Investor of the Year
  • Qualfon Acquires Dialog Direct
• Category: Thought Leadership
  • Contact Center Outsourcing Hot Topics Report

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