by Chelsea Roehr | Jul 28, 2021 | Blog
Author: Doug Kearney If you analyze the BPO business, it’s had a history of expansion across all kinds of organizations including for-profit, nonprofits and even government agencies. Executives have become increasingly strategic when choosing a provider to support...
by Chelsea Roehr | Jul 22, 2021 | Press Release
Highland Park, Michigan, USA – July 22, 2021 – Qualfon, a full-service business process outsourcing (BPO) provider, was recognized as a Major Contender in the 2021 Customer Experience Management (CXM) Services PEAK Matrix® Assessment. This marks Qualfon’s third year...
by Chelsea Roehr | Jul 21, 2021 | Blog
Author: Mike Marrow Being the best and making each person’s life better is as much a call to action as it is a mission statement. At Qualfon we live, breathe and learn to carry out this mission into every interaction we have. It becomes a filter we use at work,...
by Chelsea Roehr | Jul 8, 2021 | Press Release
Highland Park, Michigan, USA – July 8, 2021 – Qualfon, a full-service business process outsourcing (BPO) provider, is celebrating its fifteenth-year anniversary since opening its contact center operations in Cebu, Philippines. Qualfon was the second BPO company...
by Chelsea Roehr | May 18, 2021 | Press Release
Highland Park, Michigan, USA – May 18, 2021 – Qualfon, a full-service business process outsourcing (BPO) provider, has released the results of a recent employee satisfaction survey showing 89% of employees would recommend working at Qualfon to a friend or family...
