Consumer Packaged Goods

We develop personalized, multichannel communications and cost effective solutions that drive sales and create a positive brand experience.

Consumer Packaged Goods

With digital marketing reaching further into consumers’ lives every day, the importance of maintaining brand awareness has become a top priority. Personalized messaging through your consumers’ preferred channels not only increases your brand recognition, but also makes it your products and brand image more relatable.

Our capabilities include Product and marketing (POS) materials warehousing and fulfillment, Sampling, loyalty and rebate management programs, Sales/customer acquisition and support, and Broker and distribution services. Explore all the ways we can help you effectively and efficiently keep your brand and your customers connected.

Benefits

  • Increased customer acquisition
  • Increased customer satisfaction
  • Increased operational efficiency
  • Decreased acquisition and support costs

Value

  • FDA Certification
  • PDMA Certifications
  • HIPAA-Compliant
  • PCI-DSS 3.2 and SSAE 16
  • GMP and ISO-Certified

Our Consumer Packaged Goods Solutions

Channel Sales Management

  • Customer Acquisition Strategy Planning
  • Market Segmentation and Insights
  • Multichannel, Multi-Touch Campaign Management
  • Multichannel Customer Engagement Support
  • Customer Nurturing
  • Direct Store Delivery (DSD) Alternative Delivery Channels
  • eStore/CRM/OMS Platform
  • Account Management
  • Product Fulfillment

Direct-to-Consumer Services

  • Website/eStore
  • Order Management Platform
  • Catalog Allocation Management
  • Distribution Consolidation
  • Multichannel, Multi-touch Customer Campaign Management
  • Multichannel Customer Engagement Support
  • Product Fulfillment

Fulfillment Support

  • Product Sampling Fulfillment
  • Promotional (POS/POP) Fulfillment
  • Product/eCommerce Fulfillment
  • B2B Bulk Distribution
  • Logistics Support
  • Print and Direct Mail
  • Literature Fulfillment

Why trust us for Consumer Packaged Goods Solutions?

Average order value of one of our clients increased from $50 per order to $127

Reduced the number of escalations by 50% in the first year of social customer care programs

Decreased negative blog comments by up to 25% in one year’s time

More ways we can work for you

Start-to-Finish Solutions

Consumer list acquisition and management plus Web-based ePortals, fulfillment and digital print systems provide business owners with complete awareness and control.

Multichannel Marketing

Campaign management including a variety of engagement channels, including call center, social media, text message, mobile and email.

Business Intelligence

Experience in evaluating data for insights and enabling fast feedback loops that help clients proactively anticipate consumer demands.

After-Hours Support

Support and enhance social media image during event by providing quick response to customers via their chosen channel.

Social Care Expertise

Social care programs provide faster response, which contributes to higher customer service ratings and increased brand loyalty.

Let’s Talk. Contact Us Today.