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Category: Blog

Category: Press Releases

Qualfon Celebrates Notable Advancement in the 2024 Everest Group CXM Services PEAK Matrix® Assessment, Marking Six Consecutive Years as a Major Contender
Qualfon Names Ian Jones as First Chief Marketing Officer
Qualfon and Accurity Solutions Forge Partnership to Set Industry Standards in Trust and Safety
Qualfon to Inaugurate New Site in Cagayan de Oro, Philippines
Qualfon Welcomes Christian Bosse as Senior Vice President of Strategic Account Management, Bringing Proven Leadership in Customer-Centric Roles
Christina Ungaro Joins Qualfon as Chief Global Mergers & Acquisitions Officer
Qualfon Welcomes Rob Deal as Senior VP of Healthcare and Insurance, Reinforcing Industry Leadership
Qualfon Expands Global Reach with Strategic Acquisition of Quebec-based Outsourced Engagement Center Provider VOXDATA Solutions
Qualfon Announces Leadership Transition: Doug Kearney Appointed CEO
Qualfon Hiring 500 People in Metro Detroit
Qualfon Recognized as a Major Contender in Everest Group’s Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022
Qualfon Opens New Engagement Center in Mexico City
Qualfon is Recognized on Comparably’s Top 100 Large Companies List for the Best Companies for Diversity Award
Qualfon Hosts Johnstown Engagement Center Reopening and Provides over 400 Job Opportunities
Qualfon Receives Leadership Recognition on IAOP’s 2022 Global Outsourcing 100 List
Qualfon Opens New State of the Art Outsourcing Facility
Qualfon announces strategic acquisition of digital demand generation and internet-based advertising agency, LeadVision Media
Qualfon Recognized as a Major Contender in the 2021 Everest Group PEAK Matrix Assessment
Qualfon’s Cebu location celebrates 15 years of service
Qualfon engagement survey reveals a continuous increase in employee satisfaction scores
Dialog Direct enrolls in DTE Energy’s MIGreenPower Program
Qualfon receives leader recognition in IAOP’s Top 100 Outsourcing list
Qualfon Announces Strategic Acquisition of MAR Graphics
Qualfon Partners with the Guyana Ministry of Health for COVID-19 Hotline
Qualfon Recognized as a Major Contender in the Everest Group PEAK Matrix Assessment
Qualfon Recognized as a Leader in the IAOP Top 100 Outsourcing List
Qualfon Guyana Gains Momentum – Positioned for Future Growth and Success
Qualfon Provides Job Opportunities in Cebu Amidst COVID-19 Crisis
Dialog Direct, a Qualfon Company, Opens Fulfillment Operations in North Las Vegas to Support West Coast Clients
Qualfon Celebrates 25 Years of Service by Recognizing Leadership, Innovation and the Mission of Becoming the Best and Making Each Person’s Life Better
Qualfon Recognized in the Everest Group PEAK Matrix Assessment
Qualfon Selected as a Finalist for CCW BPO of the Year
Qualfon Named BPO Innovator of the Year
Qualfon Named BPO Investor of the Year
Qualfon Acquires Dialog Direct

Category: Thought Leadership

Category: Case Studies