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Customer Objective

Automations and Optimizations Drop Insurance Call & Dispatch Costs by 27% in 12 Months

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Assistance and expertise on how to effectively reduce cost per call and cost per dispatch without sacrificing customer experience.

QCXi Solution
Results
Cost per call & dispatch dropped 27% in 12 months
0 %
Reduced headcount by 30%, saving money to the client
0 %
Capa-copia

Improvements to ETA and ATA were made, improving agent KPIs and better customer experience

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Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

Welcome to Qualfon the parent company of QCXi

Here you will have access to our global policy pages as well as access to all our brands in the Qualfon portfolio.

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