On-Demand Support & Omnichannel Marketing Tools for 10,000 Insurance Agents
Engage and support independent agents in regular activity to drive insurance underwriting by developing and hosting an online marketing portal allowing more than 10,000 independent agents to target and execute multichannel campaigns, order customized collateral and premiums and locally manage corporate-sponsored marketing programs.
Our Solution
Developed and hosted web-based “Marketing Solutions Center”
Results
More than $100 million in written premiums
$0M
Achieved 90% of targeted agent participation in the 1st year
When a next-generation fiber internet provider emerged from a major corporate acquisition, it needed to stand up field support operations quickly, without compromising the service quality its customers expected. With a compressed timeline and a legacy infrastructure still being phased out, the provider turned to Qualfon to build the operational foundation it couldn’t afford to get wrong.