News and Awards

What people are saying about Qualfon

Browse our library of content to learn more about how we serve our clients.

Qualfon to Inaugurate New Site in Cagayan de Oro, Philippines

May 16, 2024

Qualfon, a leading global business services provider, is pleased to announce the inauguration of its new CX center in Cagayan de Oro, Philippines. Qualfon’s new location enhances the company’s 20-year CX leadership presence in the Philippines and harmonizes well with existing bases in Cebu, Dumaguete and Manila.

Qualfon Welcomes Christian Bosse as Senior Vice President of Strategic Account Management, Bringing Proven Leadership in Customer-Centric Roles

April 5, 2024

Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.

Christina Ungaro Joins Qualfon as Chief Global Mergers & Acquisitions Officer

February 14, 2024

Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company. Qualfon’s strategy revolves around pinpointing strategic products, markets, clients and solutions for acquisition, ensuring they contribute meaningfully to sustained growth and employment over the long term.

Qualfon Welcomes Rob Deal as Senior VP of Healthcare and Insurance, Reinforcing Industry Leadership

February 7, 2024

Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.

Qualfon Expands Global Reach with Strategic Acquisition of Quebec-based Outsourced Engagement Center Provider VOXDATA Solutions

January 18, 2024

Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA Solutions, a distinguished call center located in the French-speaking province of Quebec, Canada. This strategic development represents a significant achievement in Qualfon’s ongoing commitment to augmenting customer experience capabilities and broadening its global presence

Qualfon Announces Leadership Transition: Doug Kearney Appointed CEO

January 17, 2024

Qualfon, a global business services provider, is pleased to announce a significant leadership transition. Doug Kearney, formerly President and Chief Operating Officer, has been appointed as Chief Executive Officer of Qualfon, effective January 1, 2024. Concurrently, Mike Marrow, the former CEO, has retired from this position.