Case Studies

We’re sharing the best of our success

Browse our library of content to learn more about how we serve our clients

Topic

Industries

Just-In-Time Print Collateral for Global SUV Brand Dealers

Our client wanted to support sales by ensuring their dealers had the catalog supplies they needed while reducing unnecessary costs.

Hundreds of Associates Recruited & Trained in Weeks for Insurance Enrollment Period

Our client needed to scale their customer service staff to 600 licensed agents within 60-90 days to support insurance enrollments.

Predictive Modeling Saved Healthcare Insurance Brand $600k in One Campaign

With a goal to maintain their rates of enrollment while reducing marketing spending, we created targeted outreach campaigns for one of our healthcare insurance clients.

Adding $1.5M in Incremental Warranty Program Sales with Personalized Customer Communications

Our client had a goal to increase response and sales rates for their extended service warranty program.

Online Marketing Portal Increased Incremental Automotive Sales by 6.5%

To increase showroom traffic, vehicle sales, and service appointments, our client wanted to create a new outreach program they could manage through an online portal.

Reduced Handling Time & Technician Dispatch Costs for an Energy Provider

A provider of in-home appliance repair services needed a contact center partner to manage both sales and customer service interactions while improving service efficiency and reducing operational costs. The goal was to support membership growth, enhance customer experiences, and minimize unnecessary technician dispatches.