Immersing Ourselves in our Mission with Brandon Ammons, Vice President of Talent Acquisition
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Episode 21
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February 26, 2021
Marisol and Jeremy kick off season two of Mission Qualfon with the Vice President of Talent Acquisitions, Brandon Ammons. Brandon speaks on the importance of embodying Qualfon’s mission while also moving quickly and efficiently throughout the recruiting process of N2n. He shares the story of how he got to Qualfon, how his team marched forward during the pandemic and why he believes everything happens for a reason.
Creating a Positive Ripple Effect Across a Company with Roberto Sanchez Mejorada, Chief Mission Officer
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Episode 20
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February 5, 2021
The first season of Mission Qualfon comes to an end with a bonus episode featuring a powerful conversation with Chief Mission Officer, Roberto Sanchez Mejorada. He discusses what 2020 meant to Qualfon and reflects on the lessons learned, along with the timing of it all. He stresses the importance for mission leaders to remain realistic in 2021, but to remember that the strategic plan for 2021-2025 is a very bright light that’s calling upon us to perform.
Divine Timing with Abel Cruz, Managing Director
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Episode 73
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April 19, 2020
On the season finale of the Mission Qualfon Podcast, we meet one of Qualfon’s tenured employees, Abel Cruz. Listen in as Abel shares with Marisol and Jeremy the divine timing he has experienced in his career thus far. They also discuss one of Qualfon’s greatest differentiators – the consecration of the company by our chairman, Alfonso Gonzalez.
The Key to Successful Acquisitions with Trevor Allen, Chief Mergers & Acquisitions
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Episode 18
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December 4, 2020
On this episode, we have the pleasure of talking to Qualfon’s Chief Mergers & Acquisitions Officer, Trevor Allen. Hear Trevor discuss how his family fled his war-torn homeland of Lebanon to the US and how he eventually become an influential executive in the BPO industry. Learn from him how Qualfon carefully selects merger and acquisition prospects and how essential cultural alignment is in the process. Also, get insights on what Trevor believes is an ideal mentor/mentee relationship.
Measuring Success with Michael Osorio, Director of Business Intelligence & Reporting
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Episode 17
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November 20, 2020
On this episode, we talk to Michael Osorio, Director of Business Intelligence & Reporting at Qualfon. He shares about his journey in and out of the BPO space. We dive into discussions about the burn and churn mentality found in our industry and how we do things differently at Qualfon.
Finding a Home through Acquisitions with Eric Rothert, VP of Operations
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Episode 16 | November 6, 2020
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Episode 16 | November 6, 2020
On this episode, we talk to Eric Rothert, VP of Operations, about his career journey and becoming a part of the Qualfon family. As someone who has been through multiple acquisitions, hear how his experience with the Qualfon/Dialog Direct transition was different than the rest. Acquisitions are a staple of our industry and this episode highlights how Qualfon does it differently.
