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Mission Podcasts

Hear more about our unique point of view

Browse our library of content to learn more about how we serve our clients.

Most companies, including BPOs, have a mission statement that demonstrates its core values, but do its employees know and understand what it stands for? Each month, Qualfon executives and employees across our organization will join hosts Aimee Sibul and Jeremy Lunnen for a deep dive into how they live the Qualfon mission through mentorship, learning and development, community involvement and communication.Whether you want to learn more about being a better mentor or manager or are looking for ways to motivate and invest in your employees, this is the podcast for you.

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Learn@Work, with Kim Carr, Process Optimization Engineering Team

On this episode of Mission Qualfon, you will hear from one of our most tenured and loyal employees, Kim Carr. Hear about Kim’s 16-year journey with Qualfon, as she successfully advanced from an agent to a dedicated Director of Client Relations for one of our most strategic accounts and largest online e-retailer. Today, Kim provides leadership for process engineering across multiple clients. Learn how Qualfon’s education, training and continuous improvement programs help ensure each person has a chance to pursue their total vocation, in life and at work.

The New Kid on the Block, with Ian Jones, SVP of Integrated Solutions

On this episode of Mission Qualfon, you will hear from Qualfon’s SVP of Integrated Solutions, Ian Jones, speak about Qualfon’s Integrated Marketing Solutions line of business, including data analytics, digital communications, on-demand print and fulfillment services. Also, hear how Ian’s impression of the Mission has impacted him in his short time at Qualfon and how it differs from other large corporations he’s worked for in the past.

What Makes a Good Mentor and/or Mentee? Mike Marrow, CEO of Qualfon

On the first episode of Mission Qualfon, you will hear from Qualfon’s CEO, Mike Marrow, speak about a topic that he’s very passionate about – mentorship. Find out what makes a good mentor hear from his very own mentee and learn what we’re doing as company to make each person’s life better.

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