Press Releases
Qualfon Announces Strategic Acquisition of MAR Graphics
Qualfon, a full-service marketing solutions and contact center service provider, announced today that it has acquired MAR Graphics, a print, mail and digital solutions provider. Located within the greater St. Louis metropolitan area in Valmeyer, Illinois, MAR offers a...
Qualfon Partners with the Guyana Ministry of Health for COVID-19 Hotline
Qualfon has been selected by the Government of Guyana to support the country’s official COVID-19 Hotline. Qualfon has a long-standing reputation as a good corporate citizen within Guyana.
Qualfon Recognized as a Major Contender in the Everest Group PEAK Matrix Assessment
Qualfon, a full-service marketing solution and contact center service provider, was recognized as a Major Contender in the Everest Group 2020 Customer Experience Management (CXM) Service Provider Landscape with PEAK Matrix™ Assessment. This accomplishment is an indicator of the company’s focus on digital capabilities and the ability to offer full customer-lifecycle management from customer acquisition to retention.
Qualfon Recognized as a Leader in the IAOP Top 100 Outsourcing List
Qualfon is excited to announce it has been featured in the leader’s category of the 2020 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This marks the first year that Qualfon has been recognized as a leading...
Qualfon Guyana Gains Momentum – Positioned for Future Growth and Success
Qualfon, a full-service marketing solutions and customer experience services provider, is seeing tremendous growth at its Guyana campus despite the global Coronavirus pandemic. For 15 years, Qualfon has been an established BPO provider in Guyana and is the most...
Qualfon Provides Job Opportunities in Cebu Amidst COVID-19 Crisis
Qualfon, a full-service marketing solutions and contact center service provider, continues to grow its Cebu, Philippines operations by providing job opportunities, despite the Coronavirus pandemic. A majority of businesses in...
Dialog Direct, a Qualfon Company, Opens Fulfillment Operations in North Las Vegas to Support West Coast Clients
Dialog Direct, a Qualfon company and provider of full-service marketing solutions, fulfillment and logistic services, has opened a new, state-of-the-art fulfillment center in North Las Vegas, NV. The company continues to grow its footprint by opening this fulfillment...
Qualfon Celebrates 25 Years of Service by Recognizing Leadership, Innovation and the Mission of Becoming the Best and Making Each Person’s Life Better
Qualfon, a full-service business process outsourcing (BPO), marketing solutions and contact center service provider, held its annual global leadership summit in Mexico City, Mexico, last month. Since the arrival of CEO Mike Marrow in 2012, Qualfon has grown from a...
Qualfon Recognized in the Everest Group PEAK Matrix Assessment
Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a Major Contender in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019.
Qualfon Selected as a Finalist for CCW BPO of the Year
Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a finalist in the BPO of the Year category at the CCW Excellence Award Ceremony.
Qualfon Named BPO Innovator of the Year
Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was named BPO Innovator of the Year by Caribbean Export during a special ceremony last month at the Outsource to the Caribbean Conference 2019 (OCC).
Qualfon Named BPO Investor of the Year
Qualfon was named BPO Investor of the Year by Caribbean Export during a special ceremony earlier this month at the Outsource to the Caribbean Conference 2019 (OCC). This prestigious award distinguishes organizations for remarkable achievements that foster expansion and investments in the Caribbean.
Qualfon Acquires Dialog Direct
Qualfon, a leading business process outsourcing (BPO) and contact center service provider, announced today that it has acquired Dialog Direct, a BPO company that provides lead generation, sales, and customer support services to more than 100 clients in the automotive, retail, financial services, healthcare, and consumer packaged goods industries.