Professionally Embracing Spirituality with hosts Marisol Sanchez and Jeremy Lunnen
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Episode 39
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November 9, 2021
As the second season is nearing the end, hosts Marisol and Jeremy sit down for their first one-on-one conversation about the paths that led them to their total vocation at Qualfon. Both having seen a lot in their professional backgrounds, Jeremy and Marisol explain how two skeptics came to understand and believe in the sincerity behind the mission; so much so they decided to create a podcast about it.
Building A Dream Career with Maria Bruno, Sr. Director, Talent Acquisition
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Episode 38 | October 22. 2021
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Episode 38 | October 22. 2021
Senior Director of Talent Acquisition, Maria Bruno joins Jeremy and Marisol on this week’s podcast. Maria sketches out the beginning of her recruiting career and how she landed in the BPO space at Qualfon. Maria dives into the difference between offering people a job and offering them a life-changing career path at Qualfon. Furthermore, she discusses how Qualfon has created a channel for generational opportunity that even her own son benefitted from.
The Importance of Mentorship with Doug Wells, Chief Operating Officer – CES
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Episode 37 | October 8, 2021
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Episode 37 | October 8, 2021
This week, Doug Wells joins Jeremy and Marisol on the Mission Qualfon Podcast. Doug shares the wisdom he’s gained after being in the BPO industry for the last 26 years. Doug keys in on the importance of mentorship, how his mentors enhanced his career, and how he actively attempts to match that experience in his role today.
An Unpredictable Industry with Alisha McNary, VP of Business Development
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Episode 36 | September 24. 2021
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Episode 36 | September 24. 2021
Our VP of Business Development, Alisha McNary joins Jeremy and Marisol for a conversation surrounding the lifestyle of being in sales. She explains why being faced with timely demands has taught her how to become more flexible and resilient in her everyday life. Even after 30 years of being in the sales industry, Alisha specifies why Qualfon always stands out both professionally and personally.
Open Comments with Mike Marrow, Qualfon CEO
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Episode 35 | September 13, 2021
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Episode 35 | September 13, 2021
On this episode, Jeremy and Marisol welcome back Qualfon CEO Mike Marrow to discuss one of Qualfon’s many differentiators for measuring the mission’s impact. Mike tells the story behind the creation of his anonymous, biweekly “You Matter with Mike” survey and why he fundamentally believes in having open communication between employees and supervisors. Mike unpacks his passion for analyzing employee feedback and explains how it helps Qualfon gain insight into tricky blind spots.
Coming of Age with the Mission with Juan Pablo Gonzalez, Manager, POET (Process Optimization Engineering Team
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Episode 34
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August 27. 2021
One of our POET (Process Optimization Engineering Team) managers, Juan Pablo (JP) Gonzalez joins Jeremy and Marisol for a conversation surrounding his family’s creation of Qualfon. As the son of Qualfon Chairman and Founder, Alfonso Gonzalez, JP has grown up with insight into the soul of the mission. He shares the memories he has of watching the mission evolve and how he found his own path to Qualfon after pursing a degree in physics.
