Qualfon Celebrates 25 Years of Service by Recognizing Leadership, Innovation and the Mission of Becoming the Best and Making Each Person’s Life Better
Qualfon, a full-service business process outsourcing (BPO), marketing solutions and contact center service provider, held its annual global leadership summit in Mexico City, Mexico, last month. Since the arrival of CEO Mike Marrow in 2012, Qualfon has grown from a footprint of six near and offshore sites with revenues of
Qualfon Recognized in the Everest Group PEAK Matrix Assessment
July 25, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a Major Contender in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This marks the first year Qualfon has been recognized on the PEAK
Qualfon Selected as a Finalist for CCW BPO of the Year
July 24, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was recognized as a finalist in the BPO of the Year category at the CCW Excellence Award Ceremony. “The CCW Excellence Awards represent the best and brightest in customer contact. Being named a finalist
Qualfon Named BPO Innovator of the Year
June 18, 2019 – Qualfon, a full-service business process outsourcing (BPO) and contact center service provider, was named BPO Innovator of the Year by Caribbean Export during a special ceremony last month at the Outsource to the Caribbean Conference 2019 (OCC). Qualfon was recognized for its innovation in the South American country
Qualfon Named BPO Investor of the Year
May 29, 2019 – Qualfon was named BPO Investor of the Year by Caribbean Export during a special ceremony earlier this month at the Outsource to the Caribbean Conference 2019 (OCC). This prestigious award distinguishes organizations for remarkable achievements that foster expansion and investments in the Caribbean. Continued Investment: Qualfon was recognized for
Qualfon Acquires Dialog Direct
Detroit, Michigan, USA – December 8, 2017 – Qualfon, a leading business process outsourcing (BPO) and contact center service provider, announced today that it has acquired Dialog Direct, a BPO company that provides lead generation, sales, and customer support services to more than 100 clients in the automotive, retail, financial services,