Press Releases

Highland Park, Michigan, USA – May 18, 2021 – Qualfon, a full-service business process outsourcing (BPO) provider, has released the results of a recent employee satisfaction survey showing 89% of employees would recommend working at Qualfon to a friend or family member. The 8.2% increase from 2020 and 13.8% from 2019 is a testament to the work Qualfon is doing around the world to help increase employee satisfaction. Every two weeks Chief

Highland Park, Michigan, USA – April 20, 2021 – Dialog Direct, an end-to-end marketing and customer engagement solutions provider, is taking an environmentally friendly approach in its Highland Park, Michigan location by enrolling in DTE Energy’s MIGreenPower program. Dialog Direct, a Qualfon company, plans to attribute 10 percent of its total electric usage

Qualfon, a full-service marketing solutions and contact center service provider, announced today that it has acquired MAR Graphics, a print, mail and digital solutions provider. Located within the greater St. Louis metropolitan area in Valmeyer, Illinois, MAR offers a wide variety of products and solutions to print distributors, mailers, agencies

October 1, 2020 – Qualfon has been selected by the Government of Guyana to support the country’s official COVID-19 Hotline.  Qualfon has a long-standing reputation as a good corporate citizen within Guyana. Early on, the Ministry of Health recognized the need to expand and improve their COVID-19 hotline services.  Prompted by

July 10, 2020 – Qualfon, a full-service marketing solution and contact center service provider, was recognized as a Major Contender in the Everest Group 2020 Customer Experience Management (CXM) Service Provider Landscape with PEAK Matrix™ Assessment. This accomplishment is an indicator of the company’s focus on digital capabilities and the ability

Qualfon is excited to announce it has been featured in the leader’s category of the 2020 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This marks the first year that Qualfon has been recognized as a leading outsourcing service provider by IAOP, validating the tremendous growth

Qualfon, a full-service marketing solutions and customer experience services provider, is seeing tremendous growth at its Guyana campus despite the global Coronavirus pandemic. For 15 years, Qualfon has been an established BPO provider in Guyana and is the most tenured and largest private employer in the country. From the beginning,

Qualfon, a full-service marketing solutions and contact center service provider, continues to grow its Cebu, Philippines operations by providing job opportunities, despite the Coronavirus pandemic. A majority of businesses in Cebu have temporarily stopped operations following the implementation of the enhanced community quarantine (ECQ); however, the policies put forth by

Dialog Direct, a Qualfon company and provider of full-service marketing solutions, fulfillment and logistic services, has opened a new, state-of-the-art fulfillment center in North Las Vegas, NV. The company continues to grow its footprint by opening this fulfillment center on the West Coast, with an additional 25 sites around the