Highland Park, Michigan, USA – January 13, 2026 – Qualfon, a global leader in delivering omnichannel customer experiences and business process outsourcing solutions, is proud to announce its recognition as a Great Place to Work® Certified™ company in the Philippines for the fourth consecutive year. This achievement is a testament to Qualfon’s global commitment to cultivating inclusive, empowering, and supportive workplaces that value the contributions and well-being of every team member.
The certification, based on the Trust Index™ Employee Survey, evaluates workplace culture and employee experience. This year’s results reflect continued strong performance, with 81% of employees confirming Qualfon is a great place to work, significantly outperforming the 65% average at typical BPO companies in the market. Employees reported high levels of trust, respect, and fairness, with notable recognition for providing a safe workplace and equipping associates with the resources needed to excel in their roles. As a consecrated, mission-driven company, Qualfon is dedicated to fostering an environment where individuals feel safe, valued, and supported.
"We are proud to be recognized as a Great Place to Work in the Philippines for the fourth consecutive year. This achievement reflects the voice of our employees and the exceptional leadership of our Mission Leaders, whose commitment to our people continues to drive meaningful improvement year after year. It also underscores our global focus on developing leaders who support our customers and our people, living our mission every day to be the best and make each person's life better."
-Mike Jossi, Chief People & Administrative Officer
The certification is valid from December 2025 to December 2026 and is another reminder why Qualfon is an employer of choice in the Philippines. This distinction enables the company to attract and retain top talent while reinforcing its dedication to continuous improvement and employee engagement.
The recognition demonstrates how investing in workplace culture creates environments where associates thrive, and clients benefit from the exceptional service our teams provide.
For more information about Qualfon’s Great Place to Work® Certification, visit: https://greatplacetowork.com.ph/companies/Qualfon-Philippines-Inc/
About Qualfon
Qualfon is a global provider of omnichannel customer experience and business process outsourcing. Founded on the mission to “Be the Best and Make Each Person’s Life Better,” Qualfon combines leading-edge technology, proven processes, and a people-focused strategy to deliver exceptional results. With multiple operations in the Philippines and around the world, Qualfon is committed to helping employees, clients, and customers succeed through innovative solutions and a strong values-driven culture.
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