From Agent to VP of Operations – Climbing the BPO Ladder, with Angel Posada
Episode 13 | September 25, 2020
A common theme of working in the BPO industry is that rarely anyone starts out thinking it will be a lifelong career. On this episode of the podcast, join us in reliving Qualfon’s VP of Operations and Client Relations, Angel Posada, rise from a call center agent to an international executive.
Marisol, Jeremy and Angel discuss climbing the corporate ladder and important roles within the BPO industry.