How To Make Seller Fulfilled Prime Work For Your Business
Seller Fulfilled Prime (SFP) has become one of the most misunderstood levers in ecommerce. For brand leaders under pressure from rising Fulfillment by Amazon (FBA) fees, tightening storage limits, and increasingly complex inbound logistics, SFP offers a compelling proposition. It preserves Prime eligibility while restoring control over inventory placement, transportation strategy, and unit economics.
2025: A Year Where Qualfon’s Mission Came to Life
The year 2025 began with energy, purpose, and clarity that set the tone for everything that followed. It started in Cebu, a place deeply meaningful to our mission, where we experienced one of those defining moments of truth that stay with you.
Countdown to AEP: Why September Is A Make-or-Break Month
The Annual Enrollment Period (AEP) officially begins in mid-October, but the time leading up to it is where success is truly defined. For Field Marketing Organizations (FMOs) and insurance carriers, these weeks represent the final stretch before the enrollment floodgates open. They’re a critical window to finalize compliance, sharpen marketing campaigns, and make sure every agent is fully prepared.
From Reactive to Predictive: How Leading Companies Are Getting Ahead of Problems
Every business leader knows the feeling: scrambling to fix a problem that could have been prevented. Whether it’s a customer complaint, a security breach, or an operational failure, reactive problem-solving is expensive, time-consuming, and damaging to customer trust.
Seller Fulfilled Prime: Is It Right for Your Growing Business?
Amazon’s Prime badge is synonymous with fast, free, and reliable delivery—and sellers know the power that little logo wields. While Fulfillment by Amazon (FBA) is the traditional route to access Prime customers, Seller Fulfilled Prime (SFP) offers an alternative for businesses that want the Prime boost without giving up control of their fulfillment operations.
Unlocking Agent Potential: The Secret to Outstanding Customer Service
Contact center agents are the first human interaction customers encounter when they reach out to a brand. These agents form the frontline of customer support and sales, serving as a pivotal component of any enterprise’s Customer Experience (CX) strategy.
The Dreaded ANOC: The Importance of Communicating With Empathy
Qualfon will send out millions of Annual Notice of Change (ANOC) documents to plan members this fall to announce changes in Medicare Advantage and Supplement plan benefits. For members, this represents a wealth of information to read through and process, along with several calculations to determine if their plan is still the best fit for them and their families. For most Medicare Advantage and Supplement health plans, however…