Bhopal, India – July 23, 2025 – Qualfon, a leading provider of customer experience solutions, announces the official launch of operations at its new site in Bhopal, India. The launch represents a major milestone in Qualfon’s global growth strategy. It showcases the company’s ability to stand up new operations quickly and collaboratively while maintaining high standards for quality, compliance, and readiness.
The Bhopal site is now fully operational with an energized team of professionals who have completed two successful onboarding waves. The launch reflects Qualfon’s commitment to delivering high-quality, scalable solutions that meet evolving client needs through strategic geographic expansion.
The new Bhopal operations were established through a close partnership to create a secure, fully operational workspace that meets Qualfon’s stringent quality and compliance requirements. This collaborative approach enabled rapid deployment while ensuring seamless integration with the company’s existing global delivery ecosystem.
The site launch demonstrates Qualfon’s ability to scale with agility and purpose, supporting long-term growth objectives and strengthening the company’s position in key international markets. The fully trained team is already contributing to back-office operations, with additional hiring, infrastructure expansion, and operational enhancements already underway.
“The initial waves launched in Bhopal are the first of several strategic initiatives planned for the site and Qualfon India. Our roadmap includes the creation of a fresh and exciting industry-leading approach to CX. Qualfon expects to announce major developments for its operations in Bhopal over the next 60 days.“
-Doug Kearney, Chief Executive Officer
About Qualfon
Qualfon is a global customer experience company driven by our mission to be the best and make each person’s life better. This Bhopal launch joins our expanding global operations, reflecting our commitment to delivering exceptional customer experiences across multiple countries. With operations spanning worldwide, we help businesses grow by combining our people-first approach with proven processes and advanced technology to deliver exceptional results.
