Atlanta, Georgia – February 27, 2013 – Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the appointment of Roberto Sanchez Mejorada as Chief Mission Officer. Qualfon’s mission is to help as many people as possible pursue their total vocation—both as individuals and as members of society—by creating an ever-growing number of job opportunities as it strives to become the outsourcer of choice for its clients. The short version of the mission is, “Making People’s Lives Better.” Qualfon focuses on making people’s lives better by investing in the well-being of its people who, in return, take better care of customers. The people of Qualfon also extend the mission to making better the lives of their families, friends, and those in the community.
As Chief Mission Officer, Roberto Sanchez Mejorada will spearhead programs that will help Qualfon achieve its mission, including core values development and reinforcing the strong sense of social responsibility of the corporation and its people. He will also develop opportunities for employees to improve their workplace, physical health, and personal development. All this is will be done through appreciation of diversity and deep respect for each person and all stakeholders.
“Qualfon has a unique culture that is critical to our long-term success. We are excited to add Roberto to the Qualfon leadership team as we work together to help our people become involved beyond their daily work duties and actively participate in shaping the corporate culture and our local communities,” said Michael P. Marrow, Qualfon CEO. “I am confident that Roberto’s successful experiences at highly regarded institutions, combined with his passion and drive, will position Qualfon and our people to grow and broaden their strength and reach.”
Most recently Mr. Sanchez-Mejorada held the position of Director of Communications and Institutional Development for Anáhuac University in Mexico City. As director, he led many initiatives that improved the quality of the university programs and expanded the facilities of Anahuac Campus. The main project to which he contributed with his alma mater was the capital campaign, “Proyeccion Anahuac,” that raised $70 million from different constituencies.
“I am excited for the opportunity to help embed Qualfon’s core values more deeply throughout the organization at such a transformational time of growth,” said Sanchez-Mejorada. “This position shows our leadership’s commitment to our people, our culture, our values, and our mission in making people’s lives better.”