JOIN US

Here, you come first.

Become a Part of Our Team

At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make a difference in somebody’s day. No matter what department you are in, you will play an important role in the customer experience. Some ways you could make an impact working with our customers include:

  • Helping to answer questions during the healthcare Open Enrollment season (sales)
  • Warming someone up with a hot cup of coffee on a cold day (social customer care)
  • Making sure a furry friend gets the exercise he needs while his owners are on vacation or at work (customer service)
  • Ensuring a new mother receives her formula sample (fulfillment)
  • Ensuring someone stranded on the side of the road gets the help they need via roadside assistance (customer service)

The Mission Office

Ensures we are living out our people-first philosophy. Designated revenue goes to five programs to support employees, families and communities

Communicate at Work

Promotes an environment where people are encouraged and able to understand the organization’s values, plans and goals

Care at Work

Promotes a trusting and caring environment, where employees can feel like they’re part of a family

Give at Work

Promotes an environment where people are encouraged to get involved beyond their work tasks, and actively participate in supporting the needs of our communities

Fun at Work

Transforms our locations into environments where people can share common hobbies, learn and bond

Learn at Work

Promotes an environment where people are encouraged to explore new skills and apply their full vocation

We provide opportunities for job growth in a engaging, respectful and supportive environment.

It’s our mission to create ways for our employees, their families and the community in which we live and work to be a part of something bigger.

Why Join Our Team?

We offer competitive pay and benefit packages along with many other perks:

Career Path Program

Growth opportunities

Medical, dental, vision and 401(K)

Employee referral business program

Employee discounts

Full-time and part-time positions

Incentive programs

Team environment

Wellness programs

Career Path Program

Growth opportunities

Medical, dental, vision and 401(K)

Employee referral business program

Employee discounts

Full-time and part-time positions

Incentive programs

Team environment

Wellness programs

Job Openings Around the Globe

Employee Engagement and Retention

%

Employees recommend us

Active fun clubs globally

Volunteer hours annually

Active students (Qualfon University course + micro degrees)

Stairway to the Best Version of Myself Program

One of our main purposes is to ensure every person working within Qualfon is the best version of themselves they can be. To that end, in addition to a host of other benefits available to team members, we offer the Stairway to the Best Version of Myself program.

 

What is the Stairway?

  • Enrichment program based on the latest methodologies within the sciences of human behavior, work psychology, motivation, and human development
  • Based on best practices from multiple organizations and outside industries that share a similar mission of Qualfon
  • Designed to deliver self-development across all vocations desired by our team members

How does the Stairway work?

  • Comprised of 52 tasks designed to help employees realize their ultimate goals
  • Main component includes an extensive, but flexible self-development work plan
  • Flexibility in the program provides the ability to cater to an individual’s needs versus a group

How long does the Stairway take?

  • 3-year program with a series of steps geared to help you achieve both career and personal goals
  • Completion of each task varies from 20 minutes to 2 hours
  • Designed to benefit all team members, however, completion rates will vary by individual

I have been working at Qualfon for more than 10 years. Qualfon is a very unique type of company; they have great values and management are always looking for a way of developing its employees.

Qualfon Employee

As required by federal law, applicants can complete the Voluntary Self-Identification of Disability form. This form is optional.

Voluntary Self-Identification of Disability Form

QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Is It Fraud?

At Qualfon, we will never ask you to pay for recruitment-related expenses, such as technology equipment.

Recently, scammers have been falsely recruiting associates under our name (interviewing, sending fake offer letters, etc.) If you experience something that doesn’t feel right, contact us and we will get back to you.

Note: All communications from Qualfon will include @qualfon.com in the email domain.