Qualfon has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.
Qualfon is subject to the Federal Trade Commission Act in order to prevent anticompetitive, deceptive, and unfair business practices and illegitimate business activity.
In the event of a legal dispute, Qualfon will always elect that such dispute be resolved by binding arbitration in accordance with our client’s guidelines and direction.
In the context of an onward transfer Qualfon has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Qualfon shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
Collection and Use of Information
Qualfon may collect and use personal information of Customers through client provided by systems or processes approached by its Clients. The type and the model of collection data is determined by Clients of Qualfon.
Before using the Qualfon Services, we agree in written contracts with our clients that they have sufficient rights, including their End Users’ consent, to allow us to process both Personal Information and Interaction Data. If you have any concerns about one of our client’s right to collect such data from you and to pass it on to Qualfon, please contact that client directly.
We process the following kinds of personal information provided to us from our Clients:
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as billing address
- Unique Identifiers such as user name and account number
We use this information to provide Clients:
- Relevant account or product information
- Assistance in completing transactions
- Resolution to customer service issues
Qualfon collects information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes.
Qualfon follows industry standards to protect the security of End Users’ Personal Information and Qualfon respects End Users’ choices for such information’s intended use (to the extent those choices are communicated to our clients by End Users and then onward-communicated by our clients to us). We utilize a combination of reasonable and appropriate physical, technical, and administrative safeguards to prevent unauthorized access or disclosure of End Users’ Personal Information, to maintain data accuracy of End Users’ Personal Information, and to ensure the appropriate use of End Users’ Personal Information we process. Qualfon retains Personal Information and Interaction Data only as required or permitted by local law and while it has a legitimate business purpose. In addition, Qualfon uses standard security protocols, and mechanisms to exchange the transmission of sensitive Personal Information such as credit card details and login credentials.
Accuracy of Personal Information
Qualfon has no direct relationship with the individuals whose personal data it processes. Qualfon always endeavors to maintain accurate Personal Information but ultimately is reliant on its clients for the accuracy of Personal Information. If an End User requires updates to her/his Personal Information or requests their data be deleted/deactivated in possession of the Qualfon, the End User should request such changes directly through our applicable client, and Qualfon will make reasonable efforts to incorporate such changes, or respond to requests for access, deletion, correction, amendment, restriction within 30 days.
The Qualfon operates globally. Therefore, Qualfon may process or transfer End Users’ Personal Information and Interaction Data on to its affiliates and worldwide for the purpose of further processing or storage, and/or may transfer data within its control to various geographies as part of its own processing efforts. Qualfon will not sell, rent, transfer or lease an End User’s Personal Information to any third party except with the End User’s direct consent, whether provided directly or relayed to us by our clients Transfers to any third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients; the transfer is to other Qualfon entities and/or business partners who are acting on behalf of Qualfon for the uses described in this policy; or the transfer is required by law or court order, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
In the event Qualfon goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
Qualfon services does not intend to target, and is not intended to attract, children under the age of 13. Qualfon does not knowingly collect personal data from children under the age of 13 or send requests to children for personal data.
Qualfon may amend this policy from time to time. If we make any material changes in the way, we use End Users’ Personal Information we will make that information available by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
For questions about this Qualfon policy, End Users are encouraged to contact our client who has retained us to provide the said Services on their behalf. Such End Users may also write to Privacy@Qualfon.com or
Attn: Chief Legal Officer
13700 Oakland Ave,
Highland Park, MI, 48203