Qualfon is a full-service, business process outsourcing (BPO) company offering customer lifecycle management solutions through every communication channel. In addition, we provide a variety of back-office processing solutions. Qualfon serves international brands across many industries and provides intelligent outsourcing locations that span the globe.

A Complete Suite of QSolutions

QSolutions Loyalty

  • Customer Welcoming
  • Technical Support
  • Customer Service
  • Escalations

QSolutions Revenue

  • Online Conversion as a Service
  • Acquisitions
  • Sales Capture
  • Sales@Service
  • Upsell / Cross-Sell
  • Retain, Repeat, Renew 

QSolutions Efficiency

  • Full Title Search
  • Purchase, Foreclosure, Resale, REO, Refinance
  • Quality Control Application
  • Application Processing
  • Typing, Keying, Indexing 

Interaction Channels

  • Voice
  • Chat
  • Email
  • Social Media
  • Interactive Voice Response (IVR) 

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