What the Experts Say About Qualfon

Don’t take our word for it! Here’s what industry analysts, experts, and authorities say about Qualfon.


Michael DeSalles is a strategic analyst with the contact center group at Frost & Sullivan and has more than 20 years of experience in contact center operations and industry trend analysis.

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As a leader on Frost’s BPO team, Stephen Loynd offers expertise on contact center industry trends and publishes research including competitive landscapes, forecast, and business analyses.

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Read the Frost & Sullivan white paper, An Emerging Model in BPO: The Contact Center in the Neighborhood


Kirk Laughlin is an award-winning editor and subject expert in business process outsourcing and contact center strategies.

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Michael DeSalles is a strategic analyst with the contact center group at Frost & Sullivan and has more than 20 years of experience in contact center operations and industry trend analysis.

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Christopher Boswell is the Harlingen City Mayor and a Partner at Curtis & Boswell, L.L.P., Attorneys at Law. He is recognized for his support of the outsourcing industry across the region.

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Donald Ramotar was President of the country of Guyana from 2011 to 2015 and has been the General Secretary of the People’s Progressive Party since 1997. Alongside other members of Parliament, he has been instrumental in building and cultivating the country’s outsourcing industry.

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Michael DeSalles is a strategic analyst with the contact center group at Frost & Sullivan and has more than 20 years of experience in contact center operations and industry trend analysis.

Read the article