January 30, 2017

Qualfon_Group_Photo_Summit_2017Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, held its annual leadership summit last week in San Antonio, Texas, during which executives and leaders gathered from across the globe to recognize recent achievements and chart a course toward the company mission: “Be the best BPO. Make people’s lives better.”

During the event, CEO Mike Marrow recognized employee efforts that were instrumental in advancing the company in 2016. The third annual CEO Shining Star Awards were presented to seven leaders whose personal contributions stood out among the rest. The winners are:

Abril Aramburu, Human Development Manager, Mexico City, Mexico: For her passion and unwavering dedication to serve the needs of others, adding value to both operational efficiency and effectivenessQualfon Summit 2017 - 208 - Shining Star Award Winners

Jewel Bowers, Operations Director, San Antonio, Texas: For her persistence in the pursuit of excellence, driving a culture of continuous improvement and momentum toward results that exceed all expectations

Kristie Chappell, Accounting Service, West Chester, Pennsylvania: For her ability to successfully tackle the toughest challenges, handle conflict with patience and grace, and incite passion and inspiration into those around her

Kamaria Crawford, Senior Operations Manager, Georgetown, Guyana: For her creative and mindful leadership that drives customer care results while also encouraging employees to find a healthy work-life balance

Chad Jumalon, IT Corporate Director, Cebu, Philippines: For his responsiveness, personal reliability, and steadfast work ethic that empower the company to move fast and attain operational excellence

Jeremy Lunnen, Leadership Development Programs Manager, Liberty Lake, Washington: For his vibrant leadership and dynamic teaching skills that create a heightened sense of community and inspire others to learn and grow

Renea Malara, Benefits Manager, Fort Collins, Colorado: For her tireless contributions, management skills, and service-focused strategies that keep the employees informed, the department on track, and the company in compliance

“You are an inspiration to the executive team and to your colleagues and peers,” said Mr. Marrow, as he addressed the Shining Stars from the podium. “Thank you for your service and dedication to Qualfon. It is your management skills, your mentoring techniques, and your ability to be effective messengers that allow us to achieve our mission.”

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February 8, 2016

2016 Qualfon Summit Group Photo SMALLQualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, held its annual leadership summit, during which Qualfon executives and managers gathered from across the globe to hone their management skills, recognize top leaders, and shape the future of the company. More than 110 Qualfon leaders met in Fort Collins, Colorado on January 19-21 to review the company’s 2015 achievements and outline new objectives and strategic initiatives that will empower the company to meet its mission to “Be the best BPO. Make people’s lives better.”

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