December 28, 2015

Quafon Video Contest 2105Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, awarded a collective $20,750 in cash prizes to employees and local schools as part of its second annual Qualfon Music Video Contest.

Employees around the world competed against each other to create engaging videos that portrayed an aspect of Qualfon or their local community. Taking first place in the international competition was Mekeda Thomas, Customer Service Agent at Qualfon Guyana, and his video titled Qualfon. At the company holiday partyThomas was presented with a large trophy and check for US$5,000.

First Place Winner: “Qualfon” by Mekeda Thomas, Qualfon Guyana  

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January 5, 2015

Qualfon Music Video Award Ceremony 2014

Qualfon, a people-driven business process outsourcing (BPO) company and global provider of call center services, held its inaugural Annual Music Video Contest and handed a collective $23,500 in cash prizes to employees who created engaging videos that express the company culture and mission to “be the best BPO and make people’s lives better.” The world-wide contest encouraged employees from every Qualfon contact center across the globe to articulate their Qualfon spirit in the form of a music video. One winning video from each contact center site or geographical region was selected, and one overall, international winner took home the grand prize of $5,000.

Watch the international grand-prize winning video, The Dreamer, created by Qualfon employees in Cebu, Philippines

“Qualfon prides itself on being a people-centric company, and these music videos accurately reflect our company culture. Many of them incorporate a common theme of friends, families, career opportunities, and STRIDES—our company values,” said Roberto Sanchez Mejorada, Qualfon’s Chief Mission Officer. “When I see a consistent theme in the videos, I know that we are accomplishing our company vision and mission.”

STRIDES is an acronym that stands for Qualfon’s company values: Service, Teamwork, Results, Integrity, Dignity, Encouragement, and Spirituality. All Qualfon employees partake in STRIDES training, and the video contest offered the opportunity for employees to demonstrate their knowledge of these core values and celebrate Qualfon’s shared principles through art.

“I was continually impressed by the level of engagement from employees and the quality of videos that were submitted,” said Sanchez Mejorada. “The music video contest is a great success, since we give away a significant amount of money at a time when many people benefit from it the most.”

“It was a dream turned into reality,” said Razel Oliveros-Aldave, Operations Supervisor at Qualfon Cebu, who wrote the grand-prize-winning video, The Dreamer, and sang in it too. “We love you Qualfon. Thank you for giving us the opportunity to express how we love and care for this company. Qualfon has been our inspiration to work hard and follow the correct path in life. Thank you for the never-ending vision that you always make us believe we can attain. We are very proud to be part of the Qualfon family here in Cebu, Philippines!”

Watch Other Award-Winning Videos

Sponsored by Qualfon’s Fun@Work program, the music video contest was divided into two rounds—a local site or regional contest as well as an international contest. For the regional contest, Qualfon offered cash prizes for nine different participating groups for the first ($1,000), second ($500), and third ($250) place winners. Once the regional winners were announced, the best video from each region competed against one another for the international prizes of first place ($5,000), second place ($2,500), and third place ($1,250). Cash prizes are represented here in U.S. dollars, but winners received equivalent amounts in their local currency.

“All levels of the organization were engaged in this contest,” said Sanchez Mejorada, as he explained how Qualfon employees could watch each video and vote for their favorite video in their local site or region. When it came time to determine the international grand-prize winner, Qualfon’s executive team and the Vice President of Marketing comprised a panel of judges and ranked the finalist videos based on creativity, performance, and production quality. “The winners set a high benchmark for next year,” said Sanchez Mejorada. “We are already looking forward to continuing this tradition.”

About Qualfon
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of call center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 11,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., Mexico, and China. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.

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