Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, announced today that driving rains are no match for its Feeding the Homeless Drive in Georgetown, Guyana, South America, where 25 dedicated Qualfon employees fought a deluge to feed a hot meal and beverages to roughly 50 people in need.
In early August, a group of employees gathered after work to donate their cooking skills and rain-proof smiles to Qualfon’s Feeding the Homeless program. The monthly activity is an ongoing effort in which employee volunteers make meals and personally deliver them to people in different areas around the city of Georgetown. The program in August targeted those living on the streets near the Stabroek Market.
“The rain was pouring down in buckets, but the volunteers from Qualfon Guyana Site 1 were determined to take dinner to the people who call the streets of Georgetown their home,” said Qualfon Guyana Mission Office Coordinator, Yvonne Harry. “We used umbrellas and anything we could find to offer shelter to all who came. We were soaked and cold, but it didn’t matter. Our acts of kindness, our laughter and our happiness warmed our hearts and lifted our spirits! After two hours, when everyone had something to eat, we hugged each other said our goodbyes.”
“It is stories like this one that help Qualfon explain its company purpose and mission,” said Luanna Persaud, Qualfon Guyana’s Mission OfficQe Senior Manager. “As our mission states, we are company that aims to be the best outsourcing provider, but our mission also states that we work to make people’s lives better. We’re a company that cares for the community, and thanks to devoted employees like these our support comes rain or shine.”
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 11,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.