December 7, 2011 — Qualfon, a leading business process outsourcing and call center service provider, announced today it has received the prestigious Guyana Manufacturing & Services Association’s (GMSA) President Award for Pioneering Cross Border Trade in Skills within the ICT Services Sector. The award recognizes Qualfon as the first company in Guyana to embark on such an initiative with neighboring Brazil to promote cross border trade in skills. This endeavor is expected to accelerate and encourage more cross border trade for goods and services among the other sectors.
“We are honored to be recognized with the GMSA’s President Award and look forward to continuing our shared commitment in pioneering cross border trade in skills within the ICT Services Sector,” said Luanna Persaud, the country director for Qualfon Guyana. “This award reinforces Qualfon’s commitment to the value of high performance and Right Sourcing Model designed to align the individual needs of each client.”
The Guyana Manufacturing and Services Association Limited has established itself as the organization recognized by private firms and Guyana ‘s government as the body for consultation on matters regarding Guyana ‘s manufacturing sector and more recently its growing services sub-sector. Qualfon is one of the largest employers in Guyana. Qualfon Guyana’s representative in the GSMA was elected to their Board of Directors and Chairs the Services Sub- Sector within the GMSA.
Since 1996, Qualfon has been dedicated to its mission to be the preferred business processes outsourcing (BPO) and call center provider for each client by operating with ethical values, top ranking performance, and below market pricing. Qualfon is a different kind of BPO because of the unique combination of values, performance, and price. Qualfon employs more than 8,500 people worldwide and currently operates contact centers in Mexico, the Philippines, Costa Rica, and Guyana.