Cebu, Philippines – June 20, 2013 – Qualfon, a values-driven business process outsourcing (BPO) and call center service provider, donated 1,176 new notebooks, pencils, and crayons to 168 children on their first day of school at two public elementary schools in Cebu, Philippines. The donation was part of GMA Network’s back-to-school assistance program. A team of Qualfon employee volunteers hand delivered the notebooks and bow-adorned supplies to the students at Camp Lapulapu and Lahug Elementary Schools.
Most of the students who received the supplies were in grade level 1, but others in grade levels 2 through 6 also received supplies. The recipients were “early birds,” who arrived early to school.
This donation is just one recent initiative to provide opportunities for children in need in Cebu. Each month, two Qualfon employees volunteer to read to indigent children as part of the Read Aloud program at the Cebu Public Library.
“Qualfon is defined by our mission, values, and dedication to being the best BPO and making people’s lives better,” said Joslyn Canon, Call Center Manager for Qualfon Cebu. “Qualfon has been operating in Cebu since 2006 and continues to invest in the community and to support our people. They are part of us, and we are part of them. From early education to sponsoring local sports teams and creating summer camp classes for students, Qualfon wants to invest in and develop the young people of Cebu.”
Qualfon has a strong track record of customer service and back-office processing growth with experienced business processing outsourcing (BPO) leadership. We have been servicing our BPO clients since our founding in 1996 and, today, we are 8,500 employees servicing an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, Costa Rica, the United States, and China. Our mission is “Be the Best BPO, Making People’s Lives Better.” Qualfon invests in the well-being of our people who, in return, are taking better care of customers, clients, and our communities. Our tenure is twice the industry average, which enables us to offer highly skilled and highly engaged people that provide a better customer experience. In addition, our lower turnover and strategic locations enable us to provide our services at a lower cost. www.qualfon.com