Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the appointment of Mark Marion as Vice President of Business Development. Mark brings over 20 years of proven sales experience in the BPO marketplace.
In previous roles, Mark has helped companies of all sizes to grow revenues and profitability, including start-up, pre-IPO, and Fortune 150 firms. He has closed sales in the communications, technology, financial services, utilities, and retail industries and has placed business across the U.S. and in Europe, Asia Pacific, Latin America, and the Caribbean.
“Mark brings an extensive background in BPO and contact center sales, making him a valuable addition to the team,” said Bob Dechant, Chief Sales and Marketing Officer at Qualfon. “With his consultative approach and his background qualifications, Mark provides extensive value to our prospects and clients. He is a great fit for Qualfon, and we’re glad to have him on board.”
“Thank you for this opportunity to be a part of Qualfon’s sales team,” said Mark. “I am proud to be here and eager to begin applying my expertise to support Qualfon’s sales strategy.”
Mark resides in Colorado with his wife and six children and is involved in community service through participation in religious, educational, and community organizations.
Qualfon has a strong track record of customer service and back-office processing growth with experienced business processing outsourcing (BPO) leadership. We have been serving our BPO clients since our founding in 1996, and today, we are 10,200 employees serving an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China. Our mission is “Be the Best BPO. Make People’s Lives Better.” Qualfon invests in the well-being of our people who, in return, are taking better care of customers, clients, and our communities. Our employee tenure is twice the industry average, which enables us to offer highly skilled and highly engaged people that provide a better customer experience. In addition, our lower employee attrition and strategic locations enable us to provide our services at a lower cost.