Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, was publicly commended by Guyana’s Minister of Public Telecommunications and Minister of Business for its investments in the South American country of Guyana. Congratulatory messages were delivered during a campus expansion celebration marking the opening of the second of three contact center facilities planned at the 10-acre Providence Campus.
“I want to congratulate the company on completing another phase of this expansive project. I also want to commend Qualfon on its exemplary track record in Guyana,” said the Honorable Dominic Gaskin, Minister of Business, Republic of Guyana, as he pledged continued support for Qualfon.
The Honorable Catherine Hughes, Guyana’s Minister of Public Telecommunications, said the government remains confident in Qualfon and acknowledged the company mission to “Be the best BPO. Make people’s lives better.” “The focused approach you take every single day to your purpose and to this country is very notable indeed. We express our gratitude,” she said. “Our prospects right here in Guyana are amazing. With the anticipated influx of investors and business partners . . . the immediate future looks good for you and us.”
Known as one of the largest contact center campuses in the world, Qualfon’s Providence Campus now features a new contact center, adding 55,000 square feet and 992 more workstations. By doubling its operational footprint at the campus, Qualfon makes way for an estimated 2,200+ job opportunities, 800 of which are expected by the end of 2017. The campus also offers an interfaith chapel, healthcare clinic, as well as “green” features that make it environmentally sustainable.