Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, recently commemorated the 7th founding anniversary of its site in Dumaguete, Philippines with a week-long celebration of site activities for its employees with the theme: “7 Years of Qualfon Dumaguete, Living the Mission, Living the Values, 7 Years of Building Deeper Connections with People.”
To get the celebration underway, a Thanksgiving Mass was held with the employees. For the first leg of the week, the Operations department took the lead in facilitating different activities for the Living with Our Mission project, a series of activities under each of the company’s five verticals of the Mission Program. The festivity continued and the site was filled with a gala atmosphere with the Qualfon Fun Fair, where employees enjoyed games, activities, treats and other freebies. The Tree of Beginnings: A Library Project was also officially launched the same day. This was immediately followed by a tree planting and dedication activity as a tribute to the Qualfon Dumaguete Pioneers, Qualfon employees who have been with the site since its founding.
To close the week-long anniversary celebration, selected Qualfon employees attended the Qualfon Founders Culmination Day, held at Sta. Monica Beach Club. This included commencement exercises for the Leadership Academy, Supervisor Readiness Program, and Lynda.com Online Courses. Special awards were also presented during the program, including the 10-Year Service Awards and the Philippine Quill Award.
Qualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 12,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.