Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, will offer a tour of its Guyana Providence Campus as part of the Nearshore Americas CX Guyana 2017 trade mission, June 7-9. The invitation-only event is designed to familiarize potential investors with the BPO industry in Guyana and offer discovery tours of local contact center operations, including Qualfon’s 10-acre campus.
Nearshore Americas explained the demand for the event with this statement: “Over the last few years, Guyana has emerged as one of the hottest new entrants in the Nearshore BPO services space. This rise is not surprising. Guyana’s English-speaking population, affinity for U.S. culture, and low-cost business climate combine to make it an intriguing new option for global business services decisions makers.”
In addition to the Qualfon site visit, attendees will have the opportunity to explore Nearshore’s expert analysis of BPO readiness in the country and hear from some of Guyana’s top officials, including Minister of Business Dominic Gaskin and Go Invest’s CEO Owen Verway. Nearshore Americas has operated Latin American and Caribbean business executive missions for the last six years and has a group of senior contact center professionals registered to attend.
The trade mission comes on the heels of Qualfon’s Campus Expansion Celebration and ribbon-cutting ceremony, June 7th, which will unveil the second of three contact center facilities planned for the campus and will highlight the growth of its mission to “Be the best BPO. Make people’s lives better.” The new 55,000 square-foot contact center makes room for 992 additional workstations and represents Qualfon’s preparedness for any client partnerships that may come as a result of the event tour.
“We’re delighted to host the attendees and show them how Guyana’s premier outsourcing destination combines with Qualfon’s mission-driven employee tenure to deliver high-quality performance results and real business value for our clients,” said Brian Kearney, V.P. of Marketing, Qualfon.
For event invitation information, contact Marketing@Qualfon.com.
Qualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 13,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.