Helping Employees Reach their Full Potential at Work and in Life: Qualfon Shares Employee Investment Strategies at Frost & Sullivan Contact Center West Event

September 19, 2016

frost-and-sullivan-west-eventQualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, will explore best practices in employee investment strategies during a think tank session at this year’s 12th Annual Customer Contact West, 2016: A Frost & Sullivan Executive MindXchange, October 23-26 in Tucson, Arizona.

During the session, Helping Employees Reach their Full Potential at Work and in Life: What’s Good for People is Good for Business, Qualfon CEO Mike Marrow will lead an interactive discussion to explore not only how companies invest in people, but how they transform those investments into business success.

Key take-aways include:

  • Best practices for being a people-first organization while focusing on your data-driven business
  • Proven business approaches that empower both people and performance
  • Programs and techniques to help people reach their potential, both inside and outside the office

“Many people believe companies can’t focus on their employees while delivering high-quality performance at a competitive cost,” said Mike Marrow, CEO, Qualfon. “In this session, we will challenge that thought and work to understand how companies are lifting people up in order to help them reach their full performance potential.”

Additional members of Qualfon’s leadership team will attend the event to build relationships and exchange ideas and best practices for the outsourcing industry. At the exhibit hall, Qualfon will also share thought leadership in employee engagement and retention strategies.

Participants can save $500 off registration by using Qualfon’s preferred pricing code: qualfon500

Learn more about the Frost & Sullivan event and register at

About Qualfon

Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 12,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.