Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, is a sponsor of Nexus 2016, the premiere outsourcing conference focused on Latin America and the Caribbean. The event will be held May 11-12th at the Le Meridien Hotel in San Francisco, CA.
Created and hosted by Nearshore Americas, Nexus 2016 is focused on the critical concept of “Reimagining the Americas.” Qualfon’s top leaders and executives will be onsite to discuss the maturity they have seen in the nearshore BPO market and the growth Qualfon has experienced with its contact centers in Mexico and Guyana, South America. Qualfon representatives are eager to share knowledge on how to make outsourcing partners an extension of internal teams and offer insights into the characteristics that make Mexico a preferred choice for services and Guyana an attractive market in the nearshore region. Attendees can also drop by the Qualfon booth to receive free white papers and more information.
Now in its 6th year, Nexus brings together senior technology and business investors seeking to understand how to access and participate in thriving Latin America and Caribbean economies. The conference, networking and content program are all geared to increase market knowledge for executives responsible for regional and global expansion, third-party consulting partnerships, and outsourcing engagements.
Event highlights include:
• The bleeding-edge contact center: omni-channel and beyond
• Managing partners in an era of explosive change in the enterprise
• Exclusive research: the state of nearshore 2016
• Keynote speaker: former Costa Rica President, Laura Chinchilla
Business investment executives, procurement, BPO, IT and BPO professionals interested in attending the event may request an invitation at www.nexus2016.com.
Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 12,500 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.