By: Nicole “Penny” Davis-Hastings
Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, celebrated National Rubber Ducky Day at its contact center in Fort Collins, Colorado by putting America’s favorite bath toy to work in a three-day fundraiser that collected over $1,000 on behalf of a domestic violence assistance organization, Crossroads Safehouse.
Qualfon employees snatched up limited edition duckies such as super heroes, ninjas, and zombies. The duckies sold out in two hours, but Qualfon didn’t let the fundraising plunge. Raffle ticket sales kept things afloat, showing how little yellow American icons and a good cause can come together to inspire generosity. While duckies sold for $1 each and raffle tickets went two for $1, the majority of employees gave double the asking price since proceeds went to a local non-profit.
“We expected to sell out over the course of three days. The fact that we sold out of ducks on day one shows how a simple idea to spread cuteness can easily become a contagious fad that generates a positive impact on our greater community,” said Site Activities Coordinator, Rocio Chartier.
“By partnering with a local organization, it gave us the focus to actually make people’s lives better in our greater community,” said organizer Kelly Lee, Director of Client Relations. “Plus, I can’t think of better way to have fun at work and make our employees smile across the building than with a rubber ducky!”
For 34 years, abused women and children have relied on Crossroads Safehouse in Fort Collins for safety, shelter, and the personal assistance and resources they need to build lives without violence. Learn more at www.crossroadssafehouse.org.
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 11,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.