Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, gave the gift of water by donating a water collection tank to Casa Esperanza, the only women’s shelter in Dumaguete City, Negros Oriental, Philippines. During a special ceremony on December 14th, Qualfon’s CEO and other company leaders dedicated the new water tank to the shelter, empowering it to create a sustainable water supply for the hundreds of women and children who flock to it each year for safety and basic needs.
“Until today, Casa Esperanza lacked water collection resources. So, today’s ceremony marks a new beginning for a very meaningful organization in the region,” said David Bruce Jackson, Site Director, Qualfon Dumaguete.
Established in 1997 and mostly funded by the City of Dumaguete, Casa Esperanza is a temporary crisis shelter for women and children. As a partner and supporter of Casa Esperanza, Qualfon Dumaguete learned of the shelter’s water situation and wanted to give the collection tank as a way of celebrating the holiday season and acting on the company’s mission to Be the Best BPO. Make People’s Lives Better.
“We recognized this as an area where Qualfon could make a significant impact and help people overcome abuse and persevere after tragedy. So, we started investigating how we could go about making such a donation,” added Jackson. “This celebration is also a renewal of Qualfon’s commitment to serve others and a moment to reaffirm the meaning and purpose of our company. During this special season of giving and throughout the future, we hope this water tank enables Casa Esperanza to continue its gift of service to the Dumaguete community.”
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 11,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.