Qualfon, a people-driven business process outsourcing (BPO) company and global provider of contact center services, has been publicly praised for its services in Cebu, Philippines that promote a healthy lifestyle at work. Philippines newspaper, The Freeman, published an article recognizing Qualfon’s Healthier You Biggest Loser Challenge program as exemplary in promoting a healthy work-life balance.The news article, published July 25th and written by Alan G. Choachuy, refers to Qualfon when it states that “one BPO takes a step further in taking care of their employees.” It explains how Qualfon’s company mission to “be the best BPO, make people’s lives better” generates programs that encourage employees to be more health conscious.
One such program is Qualfon’s Healthier You Biggest Loser Challenge, which attracted 22 employee participants. Much like the TV show, The Biggest Loser, this weight-loss contest runs for eight weeks and awards those who lose the most weight. Most importantly, the program aims to help employees form new habits that are easy to continue even after the contest closes. For instance, participants undergo a demanding Metafit workout routine that teaches employees how to exercise under tight budgetary and time constraints. The Metafit team shows participants how to exercise in short, high-intensity increments using their own body weight as “gym equipment.” The team meets three times each week and offers customized workout assignments. Participants must weigh in every two weeks, and the contest ends September 18th.
Aimee Sibul Martinez, Activities Coordinator at Qualfon Cebu, explained the program’s popularity and success as an output of its all-encompassing approach. “It’s not just about losing weight but making the choice of a healthier lifestyle and forming new habits for a lifetime, from choosing a healthier diet to creative ways to get a few more steps into everyday routines.”
In fact, local healthy food advocate Chef Chip Lopez gives participants healthy cooking tips, and the program presents what is considered amongst employees as the biggest challenge of them all—taking the stairs to work. Qualfon’s contact center is located on the 11th floor of a high rise building in Cebu, and employees are encouraged to add another flight each week until they reach the goal. Continued engagement is also critical, added Martinez. As Wellness Ambassadors, the 22 participants will be invited to continue to assist Qualfon in rolling out an overall corporate wellness program in Cebu.
The Freeman news article calls Qualfon’s healthy lifestyle programs a “good example of how a company should take care of their employees,” adding that “this is something that the other BPOs should follow.”
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 11,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.