Qualfon, a people-driven business process outsourcing (BPO) company and global provider of call center services, is unveiling a program that will help make helmets more affordable for employees, most of whom drive motorcycles every day to Qualfon’s offices in Dumaguete, Philippines. The new program offers helmets at a discount and allows employees to pay for them through monthly installments deducted from their paychecks.
“As many as 80% of our employees drive or ride motorcycles to work. So, helmets are widely needed,” explained Andy Baena, Site Director, Qualfon Dumaguete, Philippines. “Qualfon really just wanted to break down the cost barrier that can sit between our employees and motorcycle safety. We recognized the needs of our employees, so we created this program.”
Priced upwards of US$100, top-quality helmets can be a costly investment for Qualfon employees, which widely consist of students or young people just entering the workforce. The program offers cash discounts as well as monthly paycheck deductions in exchange for high-quality helmets that meet the Philippine safety standards. Qualfon partnered with several motorcycle helmet providers to make the program possible.
More than 1,800 employees are expected to participate in the program, and a large number of pre-registrations have already been received. Qualfon’s Mission Office, which focuses on delivering programs and services that help the company achieve its mission to “Be the Best BPO and Make People’s Lives Better,” is facilitating and carrying out the program. The first helmets will be handed out in August.
Qualfon is a people-driven business process outsourcing (BPO) company and a global provider of call center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have 12,000 employees serving international brands across many industries, and our strategic footprint of outsourcing locations spans the United States, the Philippines, Guyana S.A., Mexico, and China. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people, and in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.