Qualfon, a leading global business process outsourcing (BPO) and call center service provider, and roughly 65 Qualfon employees joined forces with The Avon Community Help Fund (ACHF) in the fight against breast cancer. On October 19, ACHF hosted their annual Avon Breast Cancer Walk in Georgetown, Guyana, where Qualfon volunteers joined hundreds of others to walk for the cure.
Accompanied by their family and friends, the Qualfon team of volunteers came prepared with customized Breast Cancer Awareness t-shirts and a positive attitude. Qualfon was publically recognized by the chairman of ACHF, Mignon Bowen, for the support it pledged this year.
There are a number of Qualfon employees in the Georgetown offices who are cancer survivors and/or have lost a friend or relative to breast cancer, which is another reason Qualfon’s mission office wanted to get involved and show its support. “As one of the largest and fastest growing companies in the private sector in Guyana, Qualfon is affected by breast cancer and made a conscious decision to support the Guyanese women who are faced with this challenge and play an active role in the fight against breast cancer,” said Dalgleish E. Joseph, Senior Sales Operations Manager, who helped coordinate Qualfon’s participation in the event.
“Acting on the Qualfon company mission to make people’s lives better, Qualfon is an advocate for volunteerism–particularly for causes like this that are so close to our employees and to our local community. It brings me much joy to see the great turn out that we had today. As a company, we strive to help people live better lives in any way we can, and the ACHF provided a great avenue to support Qualfon’s goal,” said Mark Boyer, Qualfon’s Guyana Site Director.
“It’s always amazing to see our employees embody Qualfon’s company values at an event like the Avon Breast Cancer Walk,” said Boyer. Qualfon’s company values are represented by STRIDES: Service, Teamwork, Results, Integrity, Dignity, Encouragement and Spirituality. “All of these values were exhibited by our employees here today,” said Boyer.
ACHF was founded in 1955 and has been improving and saving women’s lives since its inception. The ACHF has raised and donated more than US $910 million worldwide to breast cancer programs, supporting cutting-edge research and programs that enable patients to access quality care.
Qualfon has a strong track record of customer service and back-office processing growth with experienced business processing outsourcing (BPO) leadership. We have been serving our BPO clients since our founding in 1996, and today, we are 10,200 employees serving an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, Costa Rica, the United States, and China. Our mission is “Be the Best BPO. Make People’s Lives Better.” Qualfon invests in the well-being of our people who, in return, are taking better care of customers, clients, and our communities. Our employee tenure is twice the industry average, which enables us to offer highly skilled and highly engaged people that provide a better customer experience. In addition, our lower employee attrition and strategic locations enable us to provide our services at a lower cost.