Qualfon Launches Second Dumaguete Call Center Facility

February 20, 2013

New Qualfon site provides real jobs to the local community

Qualfon Managers with Senator, Congresswoman and MayorDumaguete, Philippines – February 20, 2013 – Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the launch of a second Dumaguete Qualfon facility. The new facility is four floors, over 24,000 square feet, and has a capacity of over 1,300 seats.

Dignitaries, together with Qualfon employees, dedicated the new facility. Dignitaries included Senator Franklin Drilon, Congresswoman Jocelyn Limkaichong, and the Mayor of Dumaguete, Manuel Chiquiting Sagarbarria.

“We are proud to have Qualfon in this Negros Oriental. They have been great for the province and the city of Dumaguete and have become the employer of choice for many people. They are now the largest contact center / BPO organization here and continue to grow and bring more jobs and career growth opportunities to our people and have stimulated the economy in Dumaguete and the rest of the province,” said Congresswoman Jocelyn Limkaichong.

Senator Franklin Drilon keynoted the inauguration ceremony. In his speech, Senator Drilon highlighted how this new Qualfon site provides real jobs to the local community. He continued to say the goal leading into 2016 is for IT-BPO to contribute around $25 billion to the nation’s GNP.  The national government is supporting the IT-BPO industry, by instituting incentives and substantial funding for scholarships to develop the workforce talent in this sector.

“Qualfon has been operating in Dumaguete since 2010 and we are honored to recognize this new facility, as well as our employees, and show them that we are proud of their contributions as members of the Qualfon family,” said Scott Warner, Site Director of Qualfon Dumaguete. “The dedication of this building represents our renewed commitment to them and our Dumaguete community.”

Unfortunately, the trip and visit to Qualfon Dumaguete of President Benigno Aquino III was canceled due to stormy weather.