Boston, MA – February 12, 2013 – Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the appointment of Daniel K. Iles as Vice President of Business Development. Iles is a seasoned BPO executive specializing in telecommunications and technology sales, business development, and revenue generation.
“Dan brings a wealth of expertise to adeptly comprehend client challenges and convert that knowledge into actionable strategies. In particular, his experience with telecommunications and technology sector clients, plus the establishment and growth of global client relationships are a valued asset,” said Robert Dechant, Chief Sales and Marketing Officer, Qualfon.
Iles brings nearly eight years of BPO industry experience to his new role with Qualfon. Most recently, Iles was with Sutherland Global Services, where he held roles of increasing responsibility, ultimately serving as senior director of enterprise accounts and business development. Prior to Sutherland Global Services, Iles held executive sales management positions in the telecommunications sector for nearly twenty years, including general manager of NEXTEL Communications, and regional vice president of Choice One Communications.
“I am excited to join Qualfon and contribute to a company with such an outstanding reputation in the industry. After tracking Qualfon’s progress for the past few years and speaking with their clients, I am looking forward to providing significant value to our clients, both through our unique culture and quality services,” said Iles.